Engage and Delight Residents and Guests with RUCKUS MDU Solutions

If you’re the owner or manager of a multi-dwelling unit (MDU), you know that competition is fierce when it comes to digital services. To attract and retain residents, you need to offer more than just basic Wi-Fi®. Your residents want not only reliable connectivity from the first day they move in, but a delightful digital experience.

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More than ever, tenants are looking for internet of things (IoT) conveniences like smart appliances and door locks, as well as intelligent environmental controls. According to a recent study, 65% of prospective tenants consider preinstalled smart home devices as a key amenity when looking for a new apartment condo or townhome. 

Meeting these high expectations may seem daunting, but it also sets up a great opportunity for you to stand out in the marketplace. RUCKUS®, a longtime innovator in MDU infrastructure solutions, understands today’s changing expectations. We offer a comprehensive portfolio of solutions engineered specifically for apartments, condos, and other large dwelling spaces to help you delight tenants, while streamlining your operations and efficiency. 

Deliver experiences that delight residents

A single, property-wide RUCKUS Wi-Fi network lets you deliver the reliable, high-speed internet access your tenants expect. You can offer residents a rich, connected Wi-Fi experience throughout the property, including video calls, streaming, and support for smart home devices and appliances. 

For example, AVE Union is utilizing its RUCKUS solutions to enable residents to rapidly onboard new residents without the need to call an internet service provider (ISP) to set up services. Building residents love the convenience not only for desktop connectivity, but also IoT applications. Within the first 24-hour period, residents connected more than 1,000 devices—including IoT devices—without a single help desk call.

“With our new network from Intello and RUCKUS Networks, we now have white glove internet service—an always-on, high-performance personal Wi-Fi from the first day of occupancy,” said the company’s regional director. “It’s an innovative business model that gives us another competitive advantage in the dynamic rental market.”

To help you deliver on performance expectations, our BeamFlex® smart antenna system uses a multitude of built-in antenna patterns to ensure the best path to client devices, including mobile devices that constantly change position. That means stronger signals and fewer dead zones—and fewer complaints from tenants.

AI-driven troubleshooting helps you discover the source of issues more quickly and resolve problems that could impact services—often before your residents notice them. Cloud-based management lets IT address outages and performance problems remotely, to fix issues faster while minimizing costly truck rolls.

New services mean new opportunities

RUCKUS solutions are not only a foundation for high-performance Wi-Fi, but a springboard for new services that help you build value throughout your property. Features like location and billing gateways let you offer personalized experiences to residents. For instance, the integrated SMS feature could notify the MDU bar when a resident arrives at the pool, prompting them to purchase a drink with a simple click on their phone. The result? More satisfied residents and guests, and new revenue opportunities for your property.  

Enhancing innovation and delivering superior user experiences are just the beginning. In our next blog, we’ll show how the complete portfolio of RUCKUS products for MDUs can help you unlock efficiency throughout your property, streamline operations, and demonstrate your commitment to sustainability. 

Differentiate to capture the MDU opportunity

Ready to differentiate your property and position yourself to unlock new revenue streams? Explore how RUCKUS solutions enable exceptional connectivity experiences throughout your MDU property with our datasheet

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